Wireless & Internet VOIP

Wireless calls to 9-1-1:
When driving, roadside emergencies are bound to happen from time to time. Last year, Kerr County residents placed more than 6,000 emergency calls to 9-1-1 using wireless phones. Currently in Kerr County wireless phones don't automatically provide 9-1-1 call-takers with all the information they need. That's why, it's important to remember when calling 9-1-1 using a wireless phone, to give your location, nature of emergency, who is involved, and a phone number. We also suggest that you be aware of your surroundings. Look for landmarks. And, if driving, pull over to a safe place, and then provide as much information to the 9-1-1 dispatcher as possible. The more information you provide, the quicker we can help.

VoIP Limitations:
For more information about interconnected VoIP and 9-1-1 or about VoIP in general, see

 http://www.fcc.gov/cgb/consumerfacts/voip.html   or   www.fcc.gov/cgb/voip911order.pdf

 You can also contact the FCC's Consumer Call Center at 1-888-CALL-FCC (1-888-225-5322), or a TTY telephone call to 1-888-TELL-FCC (1-888-835-5322).
Being "9-1-1" well informed will help you make the right call!

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